Use the Most Direct Sources

When downloading an application, try to get it from the developer’s official website. That gives you the best chance of avoiding fake versions that may contain viruses and other malware.

Where do participants get their software from?
Some example questions to ask participants may include:
•Downloading from websites (ask which website)
•From friends and colleagues
•Purchased discs from vendors or technicians
•Purchased Online or from stores on original media

If participants use download aggregators like download.com, filehippo.com or others, suggest that they find the vendor’s websites to get original software. Using Google instead of less well known search engines should bring up the vendor’s website within the top search results.

Give several software examples including a mixture of free and paid software, and ask participants to tell you how to obtain it. Good examples include: Firefox, Skype, NitroPDF, Office, PortLocker, CCleaner, Photoshop.